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A flag flies outside the Citigroup building in the Long Island City neighborhood of Queens, New York.
Daniel Acker | Bloomberg | Getty Images
Citigroup is making David Chubak its new head of U.S. retail banking at a critical time for the third-largest U.S. bank.
Chubak, who held largely strategic roles across the New York-based bank since joining Citigroup from McKinsey in 2013, will report directly to Anand Selva, head of the U.S. consumer banking division, according to a memo obtained by CNBC.